Shipping:
In most cases we try to stock popular products, though some products have a small delay in processing due to the inventory status directly at Triple Plays Sports warehouse. For availability, please see the inventory status listed directly on the product page or for more information, please contact customer service: info@3playsports.com
Once your product ships, you will get a confirmation email along with a tracking number. Triple Play Sports uses the fastest most efficient carrier for shipping. For large orders, your order may be shipped directly from the manufacturer’s warehouse. For more information, please contact customer service: info@3playsports.com
Note: Baseball and equipment bags will not qualify for free shipping and you will need to contact info@3playsports.com for shipping charges.
Returns:
Most merchandise may be returned within 30 days of delivery so long as the merchandise is in new, resalable condition with all original components and packaging intact. All returns must be authorized by Customer Service. The RA number must be visible on the outside of the package, or the package may be refused. Some items may be subject to restocking fees up to 20%. Returned items that are not in new, resalable condition will either be refused and returned to the sender or may be subject to reconditioning fees up to 20%. Shipping charges and return fees are not refundable unless the return is due to a Badenball.com error. Non returnable items include items that have been used, bats with the factory shrink-wrap removed, customized decorated or special order items, and closeout or clearance items.
Defective merchandise must be reported to us within 30 days of receipt. If we are contacted outside of the 30 days, the product must be inspected before any replacement merchandise is sent or credit is issued, and the customer may be responsible for any shipping and handling fees associated with the product return and reshipment.
Bat Warranty:
All aluminum/composite/hybrid bats carry a 365 day manufacturer’s warranty against defects. Defective or damaged aluminum/composite/hybrid bats must be returned to the manufacturer for exchange within one year of purchase date. Please call manufacturer directly for RETURN AUTHORIZATION. Proof of purchase is required, so we recommend that you keep your bat invoice/receipt.
Manufacturers contact numbers:
Louisville Bats - (800) 282-2287 • Mizuno Bats - (800) 966-1211 • NIKE Bats - (800) 344-6453 Rawlings Bats - (877) 225-1041 • Reebok - (888) 405-8326 • Worth Bats - (800) 282-9637 • Akadema – (973) 772-7669 Easton – (888) 259-1297 • Miken – (877) 807-5291